COVID19 – What to know

I. Unemployment

What you need to file unemployment:

  • SSN
  • Home address and mailing address (if different)
  • Telephone number
  • Valid email
  • PIN if you’ve filed for unemployment before
  • Direct deposit bank information (optional) – bank name, address, account and routing number.
  • Employer’s name, address and phone number
  • Employer’s PA UC account number (if known)
  • First and last day worked with employer
  • Reason for leaving
  • Pension or severance package information (if applicable)

If your claims are filed on time, you’ll get payment in four weeks if your claims are filed

You need to say you’re “available” for work—You won’t get benefits if you don’t

Every Sunday you file for the previous week

II. Paid Sick Leave

Paid Sick Leave Q and A

You can get two weeks (up to 80 hours) paid at your regular amount if:

  • there is a quarantine or isolation order from your local authorities, or
  • you’re experiencing symptoms and seeking a diagnosis, or
  • you’ve been told by a doctor that you might have COVID-19

You can get two weeks (up to 80 hours) paid at 2/3 your regular amount if:

  • you’re taking care of someone who’s quarantined, or
  • you have to take care of a child whose school is closed

You can get 10 more weeks at 2/3 your regular amount if you have to take care of a child whose school is closed.

To be tested for the Coronavirus you must have used one of the above resources. If you don’t have insurance you’ll receive a bill for testing but won’t be required to pay.

If you go into the Assess and Test office, you will check in at the registration desk. Provide your number and wait in your car. They will call your phone when you can be seen for your test.

LVHN COVID-19 Assess and Test–17th Street 
1730 Chew St., Allentown, PA 18104
Monday-Friday: 8 a.m. to 5 p.m.
Saturday-Sunday: 9 a.m. to 3 p.m.

 (Other LV sites on the website)

Saint Luke’s

– Download the app for a video visit

– Saint Luke’s Coronavirus hotline: 1-866-STLUKES (785-8537), option 7

PA Department of Health—General points

– If you don’t have a healthcare provider and are experiencing extreme symptoms (trouble breathing, pressure in the chest, confusion or inability to move, bluish lips/face): call 1-877-PA-HEALTH.

If that doesn’t work, call your local emergency department. Say you have suspected COVID when you call. Try to put on a mask before going into any medical offices.

– To get a test, you might need preregistration and a doctor’s script

– If you or someone you know is experiencing a mental health crisis, contact the Crisis Text Line by texting PA to 741-741.

PA Department of Health—Health Insurance and COVID-19

  • All ACA-compliant plans cover testing—Some cover without a co-pay  
  • Medical Assistance covers testing and treatment—If you can’t afford a co-pay you will not be denied treatment, although you might be sent a bill
  • IF YOU HAVE MEDICAID you will not have a co-pay for testing

More info on scenarios in which people would and would not get the stimulus:

General info on filing taxes:

  • $1,200 per person, $500 per child
  • You can get the stimulus if you’re a US citizen, permanent resident or qualifying resident alien AND have a social security# valid for employment

NOTE on SS# and “valid for employment”:

  • If you were a U.S. citizen when you received your SSN, then it is valid for employment.
  •  If “Not Valid for Employment” is printed on your Social Security card but your immigration status has changed and you’re now a U.S. citizen or permanent resident, ask the SSA for a new Social Security card.
  • If “Valid for Work Only With DHS Authorization” is printed on your Social Security card, the required SSN only as long as the Department of Homeland Security authorization is valid.
  • The deadline to file and pay taxes is extended to July 15, 2020
  • Do NOT use the Non-Filers: Enter Payment Info Heretool if you have or will be filing 2019 taxes.
  • The following people will get stimulus checks automatically:
  • Individuals who filed a federal income tax for 2018 or 2019
  • Social Security retirement, disability (SSDI), survivor benefits, Supplemental Security Income (SSI) WITH NO DEPENDENTS
  • Recipients of Veterans Affairs benefits WITH NO DEPENDENT
  • Individuals who receive Railroad Retirement benefits WITH NO DEPENDENTS
  • You SHOULD use the Non-Filers: Enter Payment Info Heretool if you:
  • Are a U.S. citizen or permanent resident,
  • Had gross income that did not exceed $12,200 ($24,400 for married couples) for 2019, and
  • Did not file a return for 2018 or 2019 and were not otherwise required to file a federal income tax return for 2019.

Part-time employees can also get sick leave. Sick leave is calculated based on the number of hours you work.

* Only for companies of less than 500 people and more than 50 people.

III. What to do if you have the Coronavirus/ Think you have the Coronavirus/ How to prepare generally

If you have mild symptoms:

Wash your hands

Cover sneeze/cough

Don’t share cups, bowls, towels, limit what you touch

Isolate yourself if possible

Wash and disinfect surfaces

Wear a mask

Wash laundry

Throw away tissues

Avoid preparing food

Spray with disinfectant and air dry

Close the door but open a window

Take acetaminophen to bring down your fever

Call before going to the doctor’s office or hospital

Do not bring children or family members to the doctor if you have to go

Come out of isolation when it’s been three days without a fever (without meds), seven days since symptoms started, and respiratory symptoms are improving

Masks—Wear a homemade or cloth mask—Remember the saying: “My mask protects you, my mask protects me.”

Lehigh Valley Health Network

– If you think you have coronavirus or have been exposed, you can have a free video screening or e-visit at

  • You can also call the nurse information line at


  • You can also complete a video visit by downloading this app:
  • If you have to go to the ER and have COVID-19, insurance carriers must cover emergency service at in-network levels
  • Call the PA Insurance Department if you have any questions about your coverage or have an unexpected bill (877) 881-6388
  • If you have Medicare and have questions, call (800) 548-9034
  • If you have Medical Assistance and have questions, call 1-800-537-8862 .

PA Department of Heath—For community leaders

CDC—How to Prepare yourself and your family

  • Ask neighbors how they’ve planned
  • Create a list of local organizations you and your household can contact in case you need access to information, healthcare services, support, and resources.
  • Create an emergency contact list including family, friends, neighbors, carpool drivers, healthcare providers, teachers, employers, the local public health department, and other community resources.
  • If you are living with a high-risk individual it’s essential to know what medications they’re on and to have extras on hand. 

CDC—Living in close quarters

  • Choose two lower-risk people to run errands
  • On public transit, keep a 6-foot distance. Try to aoid touching handrails, etc. Wash hands or use hand sanitizer as soon as possible after leaving.
  • Try to avoid sharing a car with another household. If you must share a car, try to keep windows open or put AC in non-recirculation mode.
  • People over 65 and people with serious medical conditions should avoid watching children
  • If someone in the house is sick, choose one person to take care of them. Have another adult care for other household members.

Sharing a bedroom with someone who is sick:

  • Keep air circulating—Window or fan
  • Sleep head to toe
  • Put a curtain, large cardboard, screen etc. around the sick person
  • If possible, the person who is sick should clean and disinfect frequently touched surfaces, including in the bathroom

IV. Stimulus

General Stimulus Q & A

  • Receive veterans benefits, veterans disability, or veterans pension and did NOT pay 2018 or 2019 taxes

Use this link for the Non-Filers: Enter Payment Info Heretool

  • Additional info on stimulus qualifications and payments:
  • If someone else would claim you as a dependent, you do NOT get a stimulus check.
  • If you have a child 18 or older, it is better to NOT claim them as a dependent. If you claim them as a dependent, they won’t be able to get a stimulus and you won’t receive the $500 child credit for them.
  • You can get the $500 credit for grandchildren if you’re the primary caregiver.
  • Other general info:
  • How long are stimulus payments available? Payments will be made throughout the rest of 2020. If you don’t receive a payment this year, you can also claim it by filing a tax return for 2020 next year.
  • Your stimulus payment will NOT be reduced if you owe taxes or owe other debts, EXCEPT if you owe past-due child support.
  • If you don’t have a bank account on file with the IRS your paper check will be mailed to the address on your most recent tax return or the most recent address on file with the post office.
  • If the bank account on file isn’t valid anymore, the bank will reject the deposit and a paper check will be sent.
  • Beware of scams! The IRS will never:
  • Contact you to request personal or bank information.
  • Demand immediate payment with a prepaid debit gift card, gift card, or wire transfer
  • Threaten to arrest you or call the police
  • Demand you pay without giving you a chance to appeal
  • Ask for credit or debit numbers over the phone

** Watch out for websites and social media posts that say you need to pay to get your stimulus!


Reimagining Entrepreneurship by Stefenie Sawyer

By Stefenie Sawyer, PNLV Project Manager – Entrepreneurship Without Limits

It’s that scene from Field of Dreams… you know it. Even if you’ve not seen the movie you know it. Let’s say it together, “If you build it, they will come”. It’s that moment in the movie where we were all inspired, watching the ghosts of baseball players creepily come out of the field, and watching the dreams of one man inspire an entire community.

I’ve often wondered if they’d follow up decades later to see if his dream really made any lasting impact. However, that line can sell a lot of dreams. This “field of dreams thinking” can inform strategies, create new programs, and cultivate a hero culture that at its core desires to create change, which is not necessarily a bad thing.

But what if this “field of dreams thinking” didn’t include everyone being able to built it? Do people who don’t live in the community that needs a new dream really know how to reimagine its new day? What if a community realizes that its best players are already found within and its not that it needs to be built so they will come, but that it needs to invite those players to join in the game and equip them for the work?

This is what PNLV is dreaming about as we begin our intentional work around cultivating the next generation of entrepreneurs in our schools, neighborhoods, and communities. We’re launching a new track called Entrepreneurship Without Limits. Removing limits on dreams and opportunities. Opening a pathway to the future. It’s this idea that our best future business leaders are right here waiting for an opportunity to live out their dreams.

Our question to you is, will you join us? What dreams are waiting to become reality? How would our community look different because those with dreams stay in Allentown? Be on the lookout for our new webpage, where you can take a next step. The future is bright and it’s right here in #OurAllentown.


2017-2018 Leadership Institute Application

About us

Our institute will prepare residents to become the leaders we all need. We are thinking big and are reimagining neighborhood, city, county, state and federal government leadership. We are also reimagining new bold leadership within our local profit and non-profit institutions.

We essentially want to help ignite the innate ability of so many of our young-ish Allentown residents and equip and encourage them to provide the leadership our 21st Century, multiracial society needs.

Leadership Institute Registration

  • This field is for validation purposes and should be left unchanged.


APN Leadership Institute

Live in downtown Allentown? Love your community and want to help make it better? Then APN wants YOU to join our new Leadership Institute!
We want to help cultivate the next generation of community leaders in Allentown and need residents to register for our free, 8-week training program starting in early 2018.
Leadership Flyer

We’re hiring! Case Manager for PNLV and YouthBuild

POSITION: Case Manager

ORGANIZATION: YouthBuild and Promise Neighborhoods of the Lehigh Valley

POSITION LEVEL: 12 Month exempt, split position between YouthBuild and Promise Neighborhoods of the Lehigh Valley

The position will be expected to work 24 hours per week for YouthBuild and 16 hours per week for PNLV.

REPORTING STRUCTURE: Reports to PNLV Community Manager


The Case Manager will provide on-going case management support, advocacy and guidance to YouthBuild students, Allentown Children Health Improvement Project (ACHIP) clients and Allentown Promise Neighborhood residents in order to assist them in dealing with their personal, legal, and social service needs. In addition, the Case Manager will advocate and utilize strategic community building and organizing techniques to engage neighborhood stakeholders for purposes of improved education, economic, housing, health and life outcomes.

Responsibilities of the position include but are not limited to these duties:

  • Build knowledge of appropriate community services and resources to make appropriate referrals for students and residents.
  • Conduct initial assessments, refer to appropriate community resources and provide goal oriented case management and discharge planning for program participants
  • Facilitate weekly life skills sessions/support groups
  • Monitor and track participant progress on service plans
  • Conduct home visits as appropriate, to assess needs and support clients and their families
  • Actively participate in a collaborative processes for addressing issues of social isolation, health disparities, early childhood education, racism, and poverty in the Allentown Promise Neighborhood.
  • Assist with volunteer recruitment, block level organizing and other resident leadership development.
  • Represent organizations at appropriate meetings, presentations and community events/fairs, as needed.
  • Assist with the creation and distribution of communications on PNLV activities and issues, including website, newsletters and social media outlets.
  • Contribute to maintenance of PNLV calendar of events, organizational databases, and all records and reports for PNLV, and community stakeholders.


  • Bachelor’s Degree in social work, public health, education, sociology, criminal justice, or related field preferred.
  • Minimum of one year human service, social services, education, early childhood or healthcare experience
  • Strong interpersonal and communication skills
  • Interest in learning community organizing principles
  • Group facilitation skills
  • Good analytical, negotiation, and problem-solving skills
  • Strong time and task management skills
  • Genuine commitment and sensitivity to students, residents and community issues
  • Strong commitment to racial, ethnic, religious and gender equity and experience working with diverse groups
  • Highly motivated and independent, yet team-oriented
  • Must be able to work weekends and evenings
  • Computer and other standard office equipment skills sufficient to document participant progress, prepare flyers and other communications, maintain databases, email, and website posting.
  • Pleasant disposition, keen sense of humor and a desire to make the world a better place.
  • Bilingual English-Spanish is a huge asset

Salary: $28,000-$35,000 depending on education and experience plus competitive benefits package


Send Resume to:



We’re hiring! PNLV Community Manager

POSITION: Community Manager

ORGANIZATION: Promise Neighborhoods of the Lehigh Valley


REPORTING STRUCTURE: Reports to Director of Operations


The Community Manager will be an effective leader in the development, implementation, management coordination, assessment and on-going administration of services provided by partners to children and families in the Promise Neighborhoods across the Lehigh Valley.

Responsibilities of the position include but are not limited to these duties:

  • Serve as lead staff on committee work related to the 9 promises
  • Supervise community organizers, case managers, resident liaisons, interns and volunteers.
  • Develop, lead, and facilitate cross-sector networks related to our work (early learning, youth development, health, housing networks)
  • Use data to inform practice and decision making
  • Actively participate in a collaborative process for addressing issues of social isolation, health disparities, early childhood education, racism, and poverty in the Allentown Promise Neighborhood.
  • Assist with volunteer recruitment, block level organizing and other resident leadership development.
  • Advocate for the best interests of the Promise Neighborhoods on issues of social isolation, health disparities, early childhood education, racism and poverty.
  • Help coordinate neighborhood improvement projects and volunteer service efforts.
  • Assist with the creation and distribution of communications on APN activities and issues, including website and newsletters.
  • Contribute to maintenance of APN calendar of events, organizational databases, and all records and reports for APN, and community stakeholders.


  • Resident of Promise Neighborhood highly desired
  • Master Degree in social work, public health, education, sociology, criminal justice, or related field preferred.
  • Minimum of five years human service, social services, education, early childhood or healthcare leadership experience
  • Eagerness to establish relationships with neighborhood residents
  • Detail and task oriented
  • Community organizing principles
  • Group facilitation skills
  • Strong interpersonal and communication skills
  • Good analytical, negotiation, and problem-solving skills
  • Strong time and task management skills
  • Genuine commitment and sensitivity to residents and community issues
  • Respect for economic and cultural diversity, experience working with diverse groups of people
  • Highly motivated and independent, yet team-oriented
  • Must be able to work long hours, weekends and evenings
  • Computer and other standard office equipment skills sufficient to prepare flyers and other communications, maintain databases, email, and website posting.

Bilingual English-Spanish is a huge asset and highly desirable

Salary: $35,000-$42,000 depending on education and experience plus competitive benefits package

Fax or email resume and cover letter to: Hasshan Batts, Director of Operations 610-351-4275.


News & Reports PNLV Blog

Promise Neighborhoods of the Lehigh Valley names Hasshan Batts Director of Operations

Regional nonprofit organization Promise Neighborhoods of the Lehigh Valley has named Dr. Hasshan Batts as its new Director of Operations.

His responsibilities will include developing and managing cross-sector relationships in the community; planning and launching fundraising events to support the organization; developing and implementing the organization’s programs; community organizing; and overseeing staff engagement with neighborhood residents and resident leadership.

Batts is an Allentown Promise Neighborhood resident, a community leader and committed to contributing to improving the Lehigh Valley through equity, collaboration and compassion. Batts most recently worked with the Neighborhood Health Centers of the Lehigh Valley, where he was a member of the management team supervising the community initiative staff and oversaw interns, while providing clinical and operational consultation, training and staff development. He is also a consultant with the Practitioners Research and Scholarship Institute based in Atlanta, and a fellow with The Rider-Pool Foundation’s Collective Impact Fellowship Program.

His professional career history includes working as a Clinical Supervisor for the Youth Services Agency of Pennsylvania in Jim Thorpe; Director of Children’s Services for NHS Human Services in Bethlehem; and an Adjunct Professor in the Graduate School of Social and Behavioral Sciences at Lincoln University in Philadelphia.

Batts has a Bachelor of Science in Social Sciences from Gardner-Web University; a Masters in Social Work from the University of North Carolina at Greensboro and North Carolina A&T University; and a Doctorate in Health Sciences with a Global Health concentration from Nova Southeastern University in Florida.

After a decade of growth and development, the Board of Directors of PNLV is conducting a review and evaluation of the nonprofit organization’s community work as it plans for its next phase of growth and development. Its collective impact mission working with partner agencies, community leaders, and neighborhood residents will be reinvigorated as it continues to strengthen its neighborhood-level relationships and focus on community building in all three of its Lehigh Valley neighborhoods. Batts will work the PNLV Board on this reorganization, and will facilitate the hiring of two staff members in the coming months.

About Promise Neighborhoods of the Lehigh Valley
Initiated in 2007 by United Way of the Greater Lehigh Valley and developed by community leaders, PNLV was envisioned and planned as a regional organization to address challenges facing families and children in select neighborhoods across the Lehigh Valley. PNLV’s first neighborhood is in the Old Allentown Historic District downtown, and now includes Easton Promise Neighborhood in the city’s West Ward, and two Bethlehem Promise Neighborhoods on Southside and in the Marvine-Pembroke neighborhood. The nonprofit organization unites residents and leaders from various sectors to ensure the success of children from birth through career. Promise Neighborhoods accomplishes its work through place-based, collective impact efforts.


Help PPL Stop Scammers

It seems like you can’t look at the news or social media nowadays without reading about email and phone fraud. Scammers will pretend to be just about anybody – utility employees, bank employees, even IRS agents – to try to get hold of your money or your personal information.

It’s enough to make you want to block everyone out. That’s unfortunate, because there are some genuine opportunities out there that can help you save. But sometimes it’s hard to separate them from all the scams and swindles.

At PPL Electric Utilities, we’re trying to stop scammers who steal our name so they can steal from you.

Door-to-door energy salesmen claim to represent us. (They don’t.) High-pressure phone callers say PPL will cut off power in an hour if the customer doesn’t pay. (We won’t.) Now we’re seeing reports of phishing emails that pretend to come from PPL, as well.

We’d like all these people to keep our name out of their mouths, and our security team works with police to pursue them. But, until they’re caught, the best thing we can do is share information on how to spot scammers. This advice can help you spot swindlers who might pretend to come from other companies you trust, too.

So share these signs of scams with anyone you know who can use them. We don’t want anyone to be taken advantage of.

Door-to-door energy marketing

In Pennsylvania, you have the right to buy your energy supply from a competitive supplier, rather than have PPL Electric Utilities supply it. You may be able to save money by paying a lower rate than the one we charge. (No matter who you buy your energy from, it will be delivered safely and reliably over the PPL network.)

You should know, though, that PPL Electric Utilities does not endorse any one supplier over another. And those door-to-door solicitors who promote energy suppliers do not represent PPL. In fact, they’re required to specifically tell you that they’re not working for PPL.

Our advice? Don’t be afraid of shopping for energy supply – but the best place to start is our shopping website, You can also go to the state Public Utility Commission’s site at to compare our current price to those of other suppliers.

If you want to listen to door-to-door salesmen and see what they have to offer, you can. But we recommend that you not sign anything before checking, where you may find a better offer. And don’t provide your PPL account number to anyone.

Phone scams

Phone callers who impersonate PPL give themselves away by doing two things we don’t.

They claim they’ll cut off power immediately if they don’t get paid, and they pressure you to pay them by buying prepaid cards. (In real life, we give plenty of notice when there’s a possible risk of shutoff, and we don’t pressure anyone to use specific payment methods.)

You can always check your account status by logging on at or calling us at 1-800-DIAL-PPL. If you get a suspicious or threatening call that claims to come from another company – like a utility or a bank – do the same thing: Hang up and contact the company directly using a trusted method, like the phone number on your monthly statement.

“Phishing” emails

A “phishing” email is a message that tries to get you to share personal information, such as account numbers. Some phishing messages can look a lot like the emails sent by real companies you know and trust.

Here are ways to keep yourself off the hook: First, hover your mouse over any link in the message. Read the URL that pops up, and see where the link really goes. Does it go to a site you trust, like Or does it go someplace you’ve never seen before?

Also, if the message says there’s an urgent problem with your account, don’t click. Instead, contact the company directly through a trustworthy channel to check your account status. They’ll let you know if you really have anything to worry about.



Hoy en día, parece que es imposible ver las noticias o las redes sociales sin leer sobre el fraude por correo electrónico y telefónico. Los estafadores se hacen pasar por cualquiera, ya sea empleados de empresas de servicios públicos, empleados bancarios e incluso agentes del Servicio de Impuestos Internos (IRS, por sus siglas en inglés), para conseguir dinero ajeno o información personal.

Esto es suficiente como para que ignore a todos los demás. Es una pena porque realmente existen oportunidades genuinas para ayudarlo a ahorrar. Pero a veces es difícil separarlas del fraude y las estafas.

En PPL Electric Utilities, estamos tratando de detener a los estafadores que utilizan nuestro nombre para poder robarle.

Los vendedores de energía eléctrica van puerta a puerta diciendo que nos representan. (Aunque en realidad no lo hacen). Los telefonistas ejercen presión diciendo que PPL le cortará la luz al cliente en una hora si este no paga. (No lo haremos). Ahora estamos viendo informes sobre correos electrónicos fraudulentos que también simulan provenir de PPL.

Queremos que toda esta gente deje de mencionarnos; por eso, nuestro equipo de seguridad trabaja junto con la policía para perseguirlos. Pero, hasta que los encuentren, lo mejor que podemos hacer es contarle cómo detectar a estafadores. Estos consejos pueden ayudarle a detectar los estafadores que podría simular que provienen de otras empresas en las que también confía.

Por eso le pedimos que comparta estos indicios de fraude con aquellas personas que sepa que puedan utilizarlos. No queremos que se aprovechen de nadie.

Mercadeo de energía eléctrica puerta a puerta

En Pensilvania, tiene derecho a adquirir el suministro de energía eléctrica de un proveedor competitivo, en lugar de PPL Electric Utilities. Posiblemente ahorre dinero pagando una tarifa más baja que la que le cobramos. (No importa de quién adquiera energía eléctrica; será entregada de forma segura y confiable a través de la red de PPL).

Sin embargo, debe saber, que PPL Electric Utilities no apoya a ningún proveedor sobre otros. Y los vendedores puerta a puerta que promocionan proveedores de energía eléctrica no representan a PPL. De hecho, están obligados específicamente a hacerle saber que no trabajan para PPL.

¿Nuestro consejo? No tema comprar el suministro eléctrico; pero el mejor lugar para hacerlo es a través de nuestro sitio web También puede visitar el sitio web de la Comisión de Servicios Públicos estatal para comparar nuestro precio actual con el de otros proveedores.

Si quiere escuchar a los vendedores puerta a puerta y ver qué tienen para ofrecerle, puede hacerlo. Pero le recomendamos que no firme nada sin antes consultar el sitio web, donde puede encontrar una propuesta mejor. Y no le dé su número de cuenta de PPL a nadie.

Fraude telefónico

Los telefonistas que se hacen pasar por representantes de PPL se delatan haciendo dos cosas que nosotros no hacemos.

Dicen que le cortarán el suministro de inmediato si no paga y lo presionan para que pague comprando tarjetas prepagas. (En la vida real, nosotros avisamos con bastante tiempo de anticipación cuando existe un posible riesgo de corte, y no presionamos a nadie para que utilice métodos de pago específicos).

Siempre puede verificar su estado de cuenta iniciando una sesión en o llamando al 1-800-DIAL-PPL. Si recibe una llamada sospechosa o amenazante que supuestamente proviene de otra compañía, como una empresa de servicios públicos o un banco, actúe de la misma manera: corte y comuníquese con la compañía en forma directa usando un método de confianza, como el número de teléfono que figura en su estado de cuenta mensual.

Correos electrónicos fraudulentos o “phishing”

Un correo electrónico fraudulento es un mensaje que trata de incitarlo a que revele información personal, como los números de sus cuentas. Algunos mensajes fraudulentos son muy parecidos a los correos electrónicos que envían las compañías verdaderas que conoce y en quienes confía.

Algunas formas de evitar caer son las siguientes: Primero, desplace el mouse por encima de cualquier enlace incluido en el mensaje. Lea la URL emergente y vea hacia dónde lo dirige el enlace realmente. ¿Lo dirige a un sitio de confianza, como ¿O va hacia un sitio que nunca ha visto?

Además, si el mensaje dice que hubo un problema urgente con su cuenta, no haga clic. Más bien, contacte a la compañía directamente a través de un canal confiable para verificar su estado de cuenta. Le dirán si realmente sucede algo por lo que debería preocuparse.


Honoring volunteers during National Volunteer Month – by PPL Electric Utilities

Time is a gift. And in April, we saluted those who give it. You see, April was National Volunteer Month.

It’s a low-key month that you might not have heard too much about. It’s not the kind of event with parades and fireworks — though, honestly, most people who give time to help their communities aren’t looking for attention anyway. Instead, it’s a more personal celebration. It’s a chance to thank people you know who give their time, and to appreciate the things they do.

And, if you haven’t gotten involved, it may be a time for you to look into opportunities to help others. (No matter how tight your schedule is, or what causes you think are most important, organizations in this area would love to have your help.)

Volunteering takes many forms. It can mean packing boxes at food banks, helping young children learn to read, leading a Scout troop, coaching a youth sports team, protecting a community as a member of a volunteer fire company, and so much more. Every gift of time makes a difference, regardless of the specific setting.

I’m proud to know and work with people who are committed volunteers. People like Steve Gelatko, director-Distribution Asset Planning for PPL Electric Utilities, who serves as a board member of Big Brothers Big Sisters of the Lehigh Valley. These folks have challenging work responsibilities, but still make time to serve others.

Volunteering isn’t the only way to support the community. Financial donations make a difference too, of course.

At PPL, our employees and retirees raised more than $1.4 million this past year to support United Ways across central and eastern Pennsylvania. Matching funds given by PPL raised our campaign total to more than $2 million. Locally, United Way of the Greater Lehigh Valley will benefit from those gifts.

These donations translate into real programs and services for people who need help every day in the communities we serve. Things like preschool literacy classes, programs that support healthy lifestyles, and services that help seniors stay in their homes.

We’re proud of that support, but it’s only half the picture. It wouldn’t mean as much without personal commitment – the thousands of hours our employees give to support those agencies and other community groups.

So, we take this month to salute our co-workers, neighbors and friends who volunteer. The places where we live and work are stronger as a result of their generosity.

They deserve a parade. And fireworks.



El tiempo es un regalo, y en el mes de abril homenajeamos a todos aquellos que nos brindan su tiempo.

Como saben, abril fue el mes nacional del voluntariado.

Es un mes poco llamativo sobre el cual, probablemente, no haya escuchado demasiado. No es el clásico evento con desfiles y fuegos artificiales aunque, honestamente, la mayoría de las personas que dedican su tiempo a ayudar a sus comunidades no buscan llamar la atención de manera alguna.

En realidad, se trata de una celebración más personal. Es una oportunidad para agradecer a las personas que usted sabe que brindan su tiempo y reconocer las cosas que hacen.

Y, si aún no se ha involucrado, puede ser el momento de buscar oportunidades para ayudar a otras personas. (no importa cuán ocupado esté o qué causas le parezcan más importantes; a las organizaciones de esta área les encantaría contar con su ayuda).

Hay muchas formas de voluntariado; desde empaquetar cajas en bancos de alimentos, hasta enseñarles a leer a niños pequeños, liderar un grupo de exploradores, entrenar un equipo de deportes de jóvenes, proteger a una comunidad formando parte de una compañía de bomberos voluntarios y muchas cosas más. Cada tiempo brindado marca una diferencia enorme, sin importar el contexto específico.

Me enorgullece conocer a voluntarios comprometidos y trabajar con ellos. A modo de ejemplo, Steve Gelatko, Director de planificación de distribución de activos de PPL Electric Utilities, forma parte de la junta de Big Brothers Big Sisters of the Lehigh Valley. Estas personas tienen responsabilidades laborales desafiantes, pero, aun así, se hacen el tiempo para servir a otros.

Ser voluntario no es la única forma de respaldar a la comunidad. Obviamente, las donaciones económicas también hacen una gran diferencia.

El año pasado, nuestros empleados y jubilados recaudaron más de $1.4 millones para ayudar a United Ways del centro y este de Pensilvania. Los fondos correspondientes aportados por PPL aumentaron el total de nuestra campaña a más de $2 millones. A nivel local, United Way of the Greater Lehigh Valley se verá beneficiada por estas donaciones.

Estas donaciones se invierten en programas y servicios reales para personas que necesitan ayuda a diario en las comunidades a las cuales servimos. Por ejemplo, clases de alfabetización preescolar, programas de apoyo de estilos de vida saludables, y servicios que ayudan a los adultos mayores a permanecer en sus hogares.

Estamos orgullosos de esta ayuda, pero esta solo es una cara de la moneda. No sería lo mismo sin el compromiso personal: las miles de horas que nuestros empleados dedican a ayudar a estas agencias y otros grupos comunitarios.

Entonces, dedicamos este mes para honrar a nuestros colaboradores, vecinos y amigos voluntarios. Los lugares donde vivimos y trabajamos son más fuertes gracias a su generosidad.

Ellos se merecen un desfile y los fuegos artificiales.


ACHIP Community Health Worker Profile – Jamie Santana

The Allentown Children’s Health Improvement Project (ACHIP) was launched in 2016 thanks to a $1.91 million, 30-month grant from The Dorothy Rider Pool Health Care Trust. The new program brings together Lehigh Valley Health Network’s Department of Community Health and Women and Children’s services along with the Children’s Hospital at Lehigh Valley Hospital, and Promise Neighborhoods of the Lehigh Valley in a partnership. The program’s primary goal is to improve the health of pregnant women and young children in Center City Allentown through home visits for early intervention. A staff of bilingual community health workers from the neighborhood surrounding the Neighborhood Improvement Zone operates out of PNLV’s Allentown Promise Neighborhood office in downtown Allentown. APN uses its strong relationship with downtown residents to connect parents with young children and pregnant women to the ACHIP services.

The health workers are embedded in the community they serve in order to better cultivate relationships with residents, leading to trust of the local healthcare system, which is a critical component to the program’s success with this at-risk population. Here is a profile on one of them – Jamie Santana.


Santana_Jamie1. What made you want to work on the ACHIP program?

For the past five years I have worked as a Community Health Worker with the Department of Community Health at LVHN on an asthma program that assisted families and children ages 1-14 years old. I provided families with education on asthma medication, and assisted in the referral process to local organizations depending on the need.

What made me want to work with ACHIP is because it assists pregnant women and families with children from birth to age 5. I had already been familiar with this population and recognized that there are many young parents in Allentown in need of parenting education and guidance. I thought this would be another opportunity to continue making a difference in family’s lives. There are so many families that are broken and in need of guidance, as well as someone to trust.


2. What interests you most about the work you do in the community through the ACHIP program?

I enjoy listening to people’s life story. Each person has a story to tell about their life and the things they have experienced, both negative and positive. Each story is unique and I have the opportunity to take their story and express to families how some of the struggles they have encountered still have a purpose and could be used for good. These families have real struggles in their day to day life. Most feel like their stuck and can’t move forward. Others have been labelled, rejected and told they have no worth. My job is to help them see past all of that and find their purpose if not for themselves than for their children. Ultimately its empowering families to make changes to have better outcomes and look back to see how far they have come and they worked hard and can say “I did it!”


3. Since the home visitations started, what types of things have you been able to help the new moms and moms-to-be about with when it comes to caring for themselves and/or their child?

There are so many needs that families have. One is not having enough baby formula. I had to assist a mom who just had her newborn and WIC was not answering their phones for a week. I had a stock in my office that had been given to me before the program began because I knew this would be an issue for families.